Workplace conflict is one of the most stressful, uncomfortable, and inevitable experiences people face in the workplace. Conflict may be influenced by an organization’s culture, hierarchy, working styles, and everyday human relationships. While conflict is an inevitable part of any working relationship, people’s response to conflict is entirely in their control. By increasing self-awareness around … Read more
A good customer experience is worth its weight in gold. A bad customer experience, on the other hand, won’t yield returning customers or positive recommendations. Today’s customer expects more than a sales gimmick or well-rehearsed pitch for a product. They want a salesperson they can connect with, who understands them and their situation. Everything DiSC® … Read more
No two managers manage the same. But have you ever noticed that some people are easier to manage than others? Do you ever wonder why you seem to relate better with some of your employees than others? Or why developing, motivating, or delegating to certain employees is a breeze compared to other employees? Everything DiSC® … Read more
Sometimes we can feel like other people in our workplace just don’t get us. This is bound to happen as different communication, and work styles are thrown together to complete projects or lead teams. Everything DiSC Workplace® is a simple communication work style assessment tool that will shed some much-needed light on your situation. Learning … Read more
Sometimes we can feel like other people in our workplace just don’t get us. This is bound to happen as different communication, and work styles are thrown together to complete projects or lead teams. Everything DiSC Workplace® is a simple communication work style assessment tool that will shed some much-needed light on your situation. Learning … Read more
Agile emotional intelligence (EQ) is the ability to read the emotional and interpersonal needs of a situation and respond accordingly. Workplaces are full of complex interactions, and there’s no one-size-fits-all way to respond to them. Instead of stretching ourselves, we often get stuck in our own patterns of behavior because it’s what comes naturally and … Read more