Workplace conflict is one of the most stressful, uncomfortable, and inevitable experiences people face in the workplace. Conflict may be influenced by an organization’s culture, hierarchy, working styles, and everyday human relationships. While conflict is an inevitable part of any working relationship, people’s response to conflict is entirely in their control. By increasing self-awareness around … Read more
Communication is the one skill we use every day, in every environment, and in every situation. Yet, we’ve all experienced the fallouts of bad communication or the lack of communication. In this session, we will identify and overcome three common obstacles to effective communication. Once we are aware of them, we can take constructive steps … Read more
As leaders, you’ve likely developed skills at being proactive and reactive, but times of change call for leadership to be interactive. Changes in the workplace must be handled delicately, with added emphasis on intentional words and actions. This session will guide leaders to an understanding of the Kubler-Ross Change Curve, help them implement the specific … Read more
How the Best Leaders Make Everyone Smarter There’s far more intelligence, and energy inside organizations than most of us realize. But how do we access all the intelligence and capability people possess? As a leader, you have the power to multiply the talent and energy that your team brings to the table, and the power … Read more
When we boil down all we know about good leadership, we are left with a two-word action plan: Meet needs. In this session, you will learn the principles of Alan’s Eight Component Leadership Model to help you move leadership theory into actionable content and start leading—not by control but by meeting needs. With content that is research-based … Read more
Sometimes we can feel like other people in our workplace just don’t get us. This is bound to happen as different communication, and work styles are thrown together to complete projects or lead teams. Everything DiSC Workplace® is a simple communication work style assessment tool that will shed some much-needed light on your situation. Learning … Read more
Today’s organizations are working beyond a single team. Advances in technology are disrupting the market, globalization is forcing a new approach to work, and the teams of the future have never seen this level of diversity. In essence, organizations need to equip their employees to create cohesive teams quickly to enable results. Personal development was … Read more
Agile emotional intelligence (EQ) is the ability to read the emotional and interpersonal needs of a situation and respond accordingly. Workplaces are full of complex interactions, and there’s no one-size-fits-all way to respond to them. Instead of stretching ourselves, we often get stuck in our own patterns of behavior because it’s what comes naturally and … Read more
In today’s fast-paced work environment, the ability to lead and communicate effectively through changes large and small is essential. This program equips leaders with tools to understand and respond to team members’ emotional journeys through change, based on the Kubler-Ross Change Curve. Participants will learn to overcome common communication obstacles, including staying “others-oriented,” adapting to … Read more